Shipping Policy – Petcocious

Last Updated: August 13, 2025

Thank you for shopping with Petcocious! We strive to process and ship your order as quickly as possible. Below are the details of our shipping process, delivery times, and policies.

1. Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and holidays).
During peak seasons or promotions, processing may take slightly longer (we’ll notify you if delays occur).

2. Shipping Options & Delivery Times

We offer the following shipping methods (may vary by location):

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	3-7 business days	Free for U.S.A.
International Shipping	7-10 business days	Contact for Info
Local Pickup (if available)	No Local Pick Up	N/A

Delivery times are estimates and not guaranteed. Carrier delays (weather, holidays, etc.) may occur.

3. Shipping Destinations

We currently ship to the United States and internationally.
International shipping may be available with additional fees and longer delivery times.

4. Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number.
Track your package directly through the carrier’s website.

5. Shipping Address & Changes

Double-check your address at checkout! We’re not responsible for incorrect/missing addresses.
Need to change your shipping address? Contact us within 24 hours of ordering at [your email/contact page].

6. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery, we’ll contact you to reship (additional fees may apply).

7. Damaged or Lost Packages

Damaged items? Contact us within 7 days of delivery with photos.
Lost in transit? File a claim with the carrier, and we’ll assist where possible.